Warranty will be voided by the manufacturer if the system is not installed by a fully licensed and qualified trade’s person or not installed according to the manufacturer’s specifications. Under these circumstances any service repair costs will be the responsibility of the customer.

We can help guide you if a warranty issue arises. Firstly though the client needs to contact the manufacturer. The number for each manufacturer will be on the warranty form which came with the system purchased. When placing a warranty claim you will need to provide proof of purchase (your tax invoice).


TAG Air Conditioning also offer a 1 Year Installation Warranty


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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Fujitsu General (Aust.) Pty Limited provides a 5 Year Full Parts & Labour Warranty for all domestic Air Conditioning systems sold in Australia.

For more information

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The period during which this Warranty is in effect will depend upon the Samsung consumer product to which it relates. In all cases the commencement date for the period is the actual day of purchase, as reflected on the Authorised Reseller’s or Distributor’s invoice / receipt provided to you. The period during which each Samsung consumer product which is the subject of this Warranty is covered by this Warranty is identified in Part II of this Warranty.

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Covers the product described above against labour and manufacturing defects in the product only for a period of
sixty (60) months/5 years from the date the equipment is purchased by the original owner.

Warranty covers replacement parts and repair labour provided under this Warranty for manufacturing defects for the
remainder of the period of Warranty for the product into which they are incorporated or applied.

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